Product Exchange/Return Policy
Products purchased on Dressup.ge can be exchanged or returned within 14 days of receipt. To initiate a request, please visit the order history and details in your personal cabinet, and we will contact you for assistance. In the case of an exchange or return, the product must retain its original resale appearance, be in perfect condition, and the factory label affixed to it is not damaged, removed, or lost.
Items purchased from Dressup stores from the new collection can be exchanged within 7 days of purchase, while returns are accepted within 3 days. For products bought during a sale or discount, exchanges are allowed within 3 days, but returns are impossible.
Please note: Due to hygiene regulations, the exchange/return service does not apply to socks, tights, underwear, swimsuits, bodysuits, accessories, hair clips, earrings, and care products for footwear, as well as items that have wheels installed for transportation.
For more clarity, please refer to the video instructions for exchanging/returning items purchased online: https://www.youtube.com/watch?v=bV1uyOEegEw
Items purchased from Dressup stores from the new collection can be exchanged within 7 days of purchase, while returns are accepted within 3 days. For products bought during a sale or discount, exchanges are allowed within 3 days, but returns are impossible.
Please note: Due to hygiene regulations, the exchange/return service does not apply to socks, tights, underwear, swimsuits, bodysuits, accessories, hair clips, earrings, and care products for footwear, as well as items that have wheels installed for transportation.
For more clarity, please refer to the video instructions for exchanging/returning items purchased online: https://www.youtube.com/watch?v=bV1uyOEegEw
Updated on: 11/11/2024
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