• Product Exchange/Return Policy

  Products purchased on Dressup.ge can be exchanged or returned within 14 days of receipt. To initiate a request, please visit the order history and details in your personal cabinet, and we will contact you for assistance. In the case of an exchange or return, the product must retain its original resale appearance, be in perfect condition, and the factory label affixed to it is not damaged, removed, or lost. Items purchased from Dressup stores from the new collection can be exchangedPopular

• How to Return or Exchange an Item?

  If you request an exchange or return, our courier will assist you within Tbilisi, or you can personally deliver the item to one of our service centers. If you are located outside of Tbilisi, you can send the item for exchange/return via any courier service to the following address: Tbilisi, Didi Dighomi, 68a Mirian Mepe Street. For exchanges/returns, the product must retain its original resale appearance, be in perfect condition, and the manufacturer’s label is not damaFew readers

• Order Cancellation

  You can cancel an order placed on Dressup.ge as long as it has not yet been dispatched. If necessary, you can use the exchange/return service within 14 days of receiving the item. Please note: Due to hygiene standards, the exchange/return service does not apply to tights, pantyhose, underwear, swimsuits, bodysuits, accessories, hairpins, earrings, and shoe care products, as well as items that have wheels installed for mobility.Few readers

• After returning an item, when will I receive the money back in my bank account?

  The refund will be processed by us immediately upon receiving the item you returned, and the amount will be reflected in your account within 2-10 business days.Few readers